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About V4A Training 

​The Vermont Association of Area Agencies on Aging (V4A) is pleased to be offering you and your staff a comprehensive training series throughout the year. Our registration and payment options are now online. Information about the trainings and a link to register is located below.

The trainings and webinars with asterisks ( * ) are required curricula designed specifically for case managers who are employed by the Area Agencies on Aging and Home Health Agencies certified by the State of Vermont to deliver case management services for older adults. These trainings are open to other older adult community service workers for informational purposes only; such attendance does not satisfy the criteria for the state of Vermont case management certification.

On-site training sessions will all be held at Gifford Medical Center, 44 South Main Street in Randolph . Arrival and sign-in begins 30 minutes prior to session start time. Directions and additional information about the Gifford Medical Center are further below.

Participants must pre-register at least two weeks in advance of each training. A brief learning needs and resources survey will be sent via email link to registrants before the training, and will help inform training content. A post-training survey will be sent to collect feedback and input for future trainings. It is an expectation that all participants will complete these surveys in the timeframes requested.

Training fees are below and are also indicated on the online registration form. The same fees apply to agency interns. Fees are payable in advance of the training. Refunds are not available; however, substitutions or agency credit toward future trainings within the same year are allowed with prior arrangement. Payment may be made preferably online through V4A's secure payment processing using PayPal, or through check to V4A. If you or your agency do not already have a PayPal account, you may be asked to create one. It is a free service.

For questions that are training-specific, please contact Barb Asen at Central Vermont Council on Aging. For any concerns or questions in using the online registration form, please contact Janet Hunt at V4A.
Prior to registering, it is important that you be prepared by identifying which trainings you/staff will be attending. You must have all names and email addresses ready in order to complete the form, however, you are able to save your work with a link and return to the registration within 30 days. You may also submit additional registrations at a later time.

Once you are ready with all of your details, click-on the button or follow this link for the online registration form.

Training Registration
V4A Training Events 
Housing Issues and Resources ~ $60.00
Friday, March 24, 2017, 9:00 a.m. to 3:30 p.m.

Participants will develop a basic understanding of resources for emergency housing, affordable housing, eviction prevention and subsidized home repair and energy grants. Participants also will learn about pest infestations and how to avoid bringing them home or back to the office.

Long Term Medicaid: Basic * ~ $60.00
Monday, April 3, 2017, 9:00 a.m. to 3:30 p.m.

Participants will develop an understanding of the initial assessment and process of applying for the state’s long-term Medicaid program, Choices for Care. Topics include:
  • Eligibility
  • Settings
  • Managing and directing services
  • Application process
  • Financial eligibility
  • Appeals

The Older Adult Aging Process/Creative Tools from Other Cultures – Exploring Death & Dying ~ $60.00
Monday, May 1, 2017, 9:00 a.m. to 3:30 p.m.

This training is designed to help attendees have a better understanding of the holistic view of aging. Presenters will shed light on the psychological, social and physical aging processes. Topics include:
  • An overview of the aging adult's body as it relates to medication and substance abuse interactions
  • Recognizing signs of medication interactions and how side effects present in the aging versus younger body
  • Other changes and concerns in support and care of the older adult
There are also multiple losses that are grieved throughout the aging process, concluding with dying and death. Participants will be introduced to creative tools from other cultures, exploring various media for reflection and self-expression as well as marking and honoring losses. Hands-on activities will be accompanied by stories of patients and families using the tools featured. Additionally, the trainer, Ginny Fry, will illustrate differing cultural time concepts with content from the "Anthropology of Death” class she teaches at Johnson State College.

​Supporting Individuals Experiencing Mental Health Issues ~ $60.00
Monday, June 5, 2017, 9:00 a.m. to 3:30 p.m.

At this training, participants will receive an overview of the common physical changes and health issues older adults experience. Additionally, they will learn about other cognitive issues that may have an impact on decision making and overall functioning. Participants will learn strategies to best support their clients who have challenging behaviors and issues that impact many areas of their lives. Case studies will be used to identify issues, and to learn creative strategies of support and how to implement them. Topics include:
  • How mental illness issues present in older adults – a general introduction
  • Best practices used to support people with serious mental illness issues
  • Boundaries
  • Trauma-informed care and family dynamics
  • The importance of safety/supervision/debriefing supports for staff
  • The BEERS list – medication contraindications
  • Suicide awareness and general prevention
  • Dementia awareness – supportive strategies for clients and support for caregivers
  • Co-occurring mental illness and substance abuse

Person-Centered Interviewing ~ $30.00
Tuesday, September 19, 2017, 9:00 a.m. to noon

Participants will develop a comprehensive understanding of the work of person-centered counseling. Additionally, they will explore the role of the worker in the client relationship, and self-care in balancing that role. Topics include:
  • What is Person-Centered Interviewing?
  • Impact of the worker’s approach on the process
  • Skills needed to develop a person-centered approach
  • Shifting the worker’s role from taking charge to collaboration
  • Exploring a starting point; the use of “tools” to lead the process
  • Self-care as a worker – balancing perspectives and meeting needs for longevity in the work

Focus on Family Caregivers ~ $30.00
Tuesday, September 19, 2017, 1:00 p.m. to 3:30. p.m.

Family caregivers are usually unpaid, often overwhelmed, and sometimes overlooked. Diverse in who they are and what their situation is, family caregivers have certain needs in common to help them stay well, grow, and continue to provide or manage care for loved ones.

In this workshop, we will look at the who’s and why’s of family caregiving, caregiver challenges and needs, how they can manage stress, resources to support them, and why this matters for all of us.  

Abuse, Exploitation and Self-Neglect of Older Adults ~ $10.00
Monday, October 2, 2017, 9:00 a.m. to 3:30 p.m.

​This training fee is reduced through support of special funding from the Vermont Attorney General's Office.
This training will present a general overview for new case managers of the issues of older adult abuse, exploitation, and self-neglect. Along with physical and sexual abuse, older adult abuse in the form of financial exploitation has dramatically risen in the last few years, with some scams specifically targeting older adults. Self-neglect is often hidden but is a complex and growing issue that impacts the elder, the family, and the community. Topics include:
  • Understanding the abuse, neglect and exploitation of vulnerable adults
  • The role of Vermont Adult Protective Services
  • The complexity of working with people who are self-neglecting
  • Issues and complexities of squalor and hoarding behaviors
  • Navigating the difficult terrain of determining competence and capacity for self-care in older adults 

Alzheimer’s Disease – Overview, Communication and Addressing Behavior Concerns ~ $30.00
Monday, November 6, 2017, 9:00 a.m. to noon
In this training, the following topics will be explored:
  • Understanding Alzheimer’s vs. dementia
  • Communication changes throughout the disease: Early, Middle, Late
  • Behavior as communication
  • Understanding and addressing behavior concerns
  • Alzheimer’s Association Resources  

Social Security Benefits, Overpayments & Appeals * ~ $30.00
Monday, November 6, 2017, 1:00 p.m. to 3:30 p.m.
This training presents an overview of Social Security Administration programs along with benefits situations that require redress and advocacy.
Topics include:
  • Retirement and survivor benefit eligibility
  • How spousal benefits and widow’s benefits are determined
  • How Medicare Part A and B benefits are tied to Social Security
  • The basics of SSI eligibility
  • Eligibility criteria and application process for SSDI
  • Appeal rights for the SSI and SSDI programs
  • SSA forms and overpayment issues
  • Best practices to preserve client’s benefits
  • Legal resources   

Older Adult Legal Issues ~ $30.00
Monday, December 4, 2017, 9:00 a.m. to noon
Participants will develop a greater understanding of the legal supports available to older adults as well as other financial tools that can be used to help older adults plan for their financial future. Topics include:
  • Estate planning – wills and trusts
  • Reverse mortgages
  • Senior Citizen’s Law Project
  • Landlord/tenant issues; tenant rights and responsibilities
  • Vermont Law Help – Law Line, Vermont Legal Aid resources
  • Surrogate decision making – guardianship, powers of attorney   

Veterans Benefits and Resources ~ $30.00
Monday, December 4, 2017, 1:00 p.m. to 3:30 p.m.
Participants in this training will gain knowledge about how to access the Veterans Administration system, learn about the resources available to veterans, and look at best practices in creative solutions to difficult issues. Topics include:
  • VA health care
  • Services available at the White River Junction Medical Center as well as local clinics
  • Eligibility/enrollment in services
  • Information about the Vet Center and the supports available there
  • My Health3Vet – online personal health records
  • Special programs available for funding equipment and services   

Connection information and links will be sent to participants in advance of each webinar.

WEBINAR: Community Medicaid* ~ $25.00
Wednesday, June 14, 2017, 1:00 p.m. to 3:00 p.m.

The following topics will be covered to provide case managers with a working knowledge of Vermont’s Community Medicaid Program:
  • Eligibility Criteria
  • Application Process
  • Coverage, exclusions, authorizations, exceptions and co-payments
  • Notices and Appeals

WEBINAR: Medicare from A to D* ~ $25.00
Wednesday, September 27, 2017, 1:00 p.m. to 3:00 p.m.

This “Medicare Boot Camp” helps participants consider Medicare Parts A, B, C, and D and why each one is important. Included will be how to help low income clients apply for State and Federal help, as well as explaining Supplement Plans. Get trained and equipped!

WEBINAR: VT Health Programs* ~ $25.00
Wednesday, October 18, 2017, 1:00 p.m. to 3:00 p.m.
Participants will also receive an overview of other state Health Care Programs and how to apply for them, including eligibility criteria and covered services for:
  • Medicaid for Children and Adults (aka “MAGI” Medicaid)
  • Health Benefit Programs -- Medicaid for the Aged, Blind and Disabled (MABD) and VPharm
  • Vermont Health Connect
  • Qualified Health Plans (QHPs)

WEBINAR: Long Term Medicaid: Advanced #1* ~ $25.00
Wednesday, November 1, 2017, 1:00 p.m. to 3:00 p.m.
Participants will explore an in-depth review of the eligibility and exclusions relating to applying for Long-Term Medicaid. Topics include:
  • Understanding how income is counted
  • Limits
  • Exclusions
  • Assessing resources
  • Resource transfers
  • Penalty periods

WEBINAR: Long-Term Medicaid: Advanced #2* ~ $25.00 Wednesday, November 15, 2017, 1:00 p.m. to 3:00 p.m.
In this session, participants will dive into the following aspects of Long-Term Medicaid:
  • Rules and where to find them
  • Resources -- an in-depth review
  • Transfers/penalty -- exploring options
  • Income -- how it is looked at
  • Patient share and calculating its impact
  • Application process and tips
  • Estate recovery 

TRAINING LOCATION at the Gifford Medical Center

On-Site Training Sessions will all be held at Gifford Medical Center - Conference Center, 44 South Main Street, Randolph (arrival and sign-in begins 30 minutes prior to session start time). Click here for a map and directions.

You may park anywhere in the Gifford lot. The main entrance to the building is fully accessible and you can take the elevator to the Conference Center. There is also a direct entrance to the Conference Center under the awning on the left side of the building, with steps down.

The training room will be set up “classroom style” with tables. You can bring lunch or purchase it from the Gifford Cafeteria and bring a tray back to the training room. Feel free to bring in snacks and beverages, as well.

For more info on Gifford Cafeteria offerings, updated weekly, see: www.giffordmed.org/LunchMenu
The Gifford Conference Center has Wi-Fi; simply sign in as “guest”.

Please let us know if you have any special needs to accommodate on training day on the registration.
For more information about the Gifford Center you may call 802-728-7000 or check out the website: www.giffordmed.org 

Training Registration