​​We are here to help

at Senior Help-Line

Do you have a Medicare Part B Late Enrollment Penalty?
Help may be available to reduce or eliminate the penalty if:

  • You are enrolled in Medicare Part B and have a late enrollment penalty because you  had coverage through a Vermont Health Connect insurance plan in the past or
  • You have not enrolled in Medicare Part B because you currently have or you had coverage through Vermont Health Connect insurance plan.

This opportunity is available only until September 30, 2017.
 For more information:

  • Call the Senior HelpLine at 800-642-5119 and ask to speak to a SHIP staff person for more information.  
  • Contact the Social Security Administration at 800-772-1213
  • Read how you can navigate through the process by clicking here: 


This information was created by Vermont SHIP with financial assistance from the Administration for Community Living.  The contents, therefore, do not necessarily represent official ACL policy.

To reach one of the SHIP Coordinators, call the Senior HelpLine at 800-642-5119 to be directed to your local AAA.  To reach the SHIP Director, Donna Sutton Fay, call

802-578-6679 or email her at donna@vermont4a.org

SHIP is the State Health Insurance Assistance Program.  It is a federally funded program.  The Administration for Community Living funds a SHIP program in every state.

SHIP staff work in each of the five Area Agencies on Aging offices and provide information and assistance to Medicare beneficiaries and those about to become eligible for Medicare, including:

  • Information about eligibility and enrollment in all parts of Medicare: A, B, C and D
  • Open enrollment and assistance selecting a Medicare Prescription Drug Plan
  • Options for Medicare coverage, including Medicare Advantage Plans (Part C)
  • Enrollment and eligibility for programs that help pay Medicare’s costs
  • Enrollment and eligibility in other health care programs, including Medicaid and VPharm
  • Medicare Supplemental Insurance
  • Long Term Care Insurance

SHIP also does outreach and Medicare classes statewide to explain Medicare and how it works.